service & warranty

The standard manufacturer's warranty is given on all systems, which is simply a 2-year warranty on all our instruction systems.
Earpieces and microphones are of course also guaranteed, but wire breaks are excluded.
Batteries and battery packs are excluded from the warranty.
water and moisture damage are also not covered by warranty conditions.

We provide an exchange guarantee, if you have a defective part or a malfunction, please call us first 06 5388 5390 (abroad +31653885390)
We can solve most malfunctions by telephone, if that is not possible, send the part to us and we will immediately send a replacement device upon receipt.

We understand that you need the instruction set and will therefore make every effort to work with the sets.
All repairs are carried out in our own workshop as much as possible in order to offer the fastest possible solution.
Send your goods by registered mail, or at least with a track and trace code.
About 1% of shipments go wrong at Post NL, don't let it be yours.

Ask ????
you can call us 7 days a week between 8 a.m. and 8 p.m. on 06 5388 5390 or from abroad 0031 6 5388 5390